CSR Manager dashboard/report patch v2

Updated:
- csr_manager/dashboard.php
- csr/ajax/get_manager_dashboard.php
- csr_manager/report.php

Changes:
1. CSR Manager dashboard Overall section now labels Handled as Total Handled.
2. Team containers on manager dashboard now use overall/current team totals, not only today's range.
3. In Progress counting is more flexible:
   - Counts job_status_id = 3
   - Also counts status name containing 'progress' when job_statuses table is available
   - Adds direct fallback by assigned/handled/created CSR ownership so older active tickets still reflect.
4. Manager report now includes screenshot-style team summary cards above the detailed table.
5. Report table remains below the team summary cards and still has Team Total and Grand Total rows.

No database import required.
